Leave an archive and delete your account

In the app

1. Open the app and go to Account.
2. Choose Leave this archive.
3. Choose what happens to the photos and films you added: they stay in the family’s archive, or they go to the Bin, where they are deleted for good after 30 days.
4. Type your password (and the code from your authenticator app, if you use two-step sign-in) and confirm.

On the archive’s website

1. Sign in to your family’s archive.
2. Open My account and go to Leave this archive.
3. Make the same choice for your photos and films, type your password and confirm.

What happens

• Your account in that archive is deleted at once: you can no longer sign in, and you are signed out on every computer, phone and tablet.
• The photos and films you added stay in the archive or go to the Bin, as you chose. Files in the Bin are deleted for good after 30 days.
• The archive’s history of who added or changed what keeps your name, so the family’s record stays complete.
• The people who look after the archive get an email that you have left. They can invite you again later if you wish.
• If you belong to more than one family archive, leave each one separately.

Cannot sign in?

Write to [email protected] from the email address you use for the archive, and tell us which archive. We remove your account for you and confirm by email.